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Articles on:Troubleshooting
Common problems and how to resolve them

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  • What happens if my transaction fails?
    Trails has an automatic refund mechanism built in to protect your assets in the event of a transaction failure.Popular
  • Why does Trails flag low-volume transactions?
    Why does Trails flag low-volume transactions? Transactions for very small amounts (less than ~$0.10) can sometimes fail or be routed incorrectly depending on the exact route. Cost vs. Value: For extremely small sums, the fee taken by liquidity providers or total gas may be greater than the transaction amount itself, making the operation economically unviable. Recommendation: For smaller transactions, we recommend using high-liquidity tokens, such as USDC, as they generally hPopular
  • Why does my wallet show an "Unknown Contract"?
    When you interact with Trails, your wallet might display a warning about an unknown contract. This is expected and normal behavior and does not mean your funds are at risk. Intent-Based Execution: For Trails to securely execute your specific cross-chain transaction, a unique contract address is generated on the blockchain. This address corresponds to the onchain actions you want to take and automatically and securely executes them through Trails' intent-based architecture.Few readers
  • Why am I getting a "No Route Found" error message?
    If you select a token and Trails cannot find a path for your transaction, it's usually due to liquidity requirements. Liquidity Requirement: The token must have a valid Liquidity Pool (LP) and be actively indexed by a major aggregator, bridge, or DEX (such as Uniswap, Sushiswap, 1inch, or CoW Swap). Solution: Try selecting a more established token or check the token's presence on major DEXs.Few readers

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